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Business Analyst, Client Services, Health Market Science, King of Prussia, PA


Position: Business Analyst, Client Services
Reports to: Manager, Client Services

As a member of the Client Services team, the Business Analyst will serve as the liaison between customers and the Client Services developers. The Business Analyst is responsible for the successful delivery of client projects, which includes gathering and documenting requirements, compiling and managing the project plan and testing the product to ensure that it meets the spec before shipment. In addition, the Client Services Business Analyst will be responsible for developing and maintaining updated client and internal procedural documentation.

Responsibilities include:

  • For new projects, the Client Business Analyst will be responsible for gathering and documenting business requirements and reviewing them with the various business groups to ensure that the requirements are met
  • The individual will be responsible for refining client requirements documents and translating them into client delivery work plans with the assigned developer
  • Partner with Client Services, Operations and Product Development to identify requirements for new data sources and / or new products
  • Managing Client Services project plans to ensure timely delivery of projects
  • Ability to interpret and understand complex business procedures, and make recommended improvements to the existing processes
  • Survey internal clients for prevailing business practices and procedures necessary to ensure proper process development
  • Manage communication to and from internal clients and development staff about project status and clarification of requests
  • Develop ad hoc reports to support Client Services and to assess quality of product delivery
  • Manage and effectively communicate risks associated with the projects and take appropriate measures to address them
  • Completion of any other duties as assigned by the company from time-to-time

Required Qualifications:

  • Excellent analytical skills
  • Ability to solve diverse problems
  • Ability to work on multiple projects simultaneously
  • Proficiency with MS Office, including Access and MS Project
  • Ability to work under tight deadlines
  • Strong organization skills
  • Excellent communication skills
  • Ability to work in a team environment as well as independently
  • Prior experience as a Business Analyst

Desired Qualifications:

  • Familiarity with pharmaceutical marketing information and/or healthcare claims data
  • College Degree

HMS Benefits

  • Health, Dental, Life and Disability coverage
  • 401K Plan eligibility
  • Annual Bonus Plan
  • Excellent working environment
  • Business casual attire
  • Lunch provided daily 

To respond, e-mail resume to careers@healthmarketscience.com, citing "Business Analyst, Client Services" in the subject heading.

Vendors
Decisionware
Bluequery BI Software


BizMiner