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Training Support Specialist, Global Business Intelligence, John Wiley & Sons, Hoboken, NJ
John
Wiley & Sons, Inc. is a leading global enterprise providing
must-have content and services for the academic, professional,
scientific, technical, medical, scholarly and consumer markets. Voted
one of the world's most respected companies by the Financial Times; one
of Forbes' Biggest Best Companies; "One of the 20 Best Book Publishing
Companies to Work For" by Book Business magazine; one of the 100 Best
Companies for Working Mothers by Working Mother Magazine; and one of
the 100 Best Companies to Work For by Fortune, Wiley is an equal
opportunity employer, committed to attracting and retaining a talented
and diverse workforce that will allow us to compete effectively in a
diverse, global marketplace. We are further committed to fostering a
work environment in which all colleagues are valued and can enjoy
professional success.
Training Support Specialist, Global Business Intelligence
Location: US - NJ - Hoboken
Business: Corporate
Job Code: 5568
# of openings: 1
Description
Working in our Business Intelligence Department as a Training Support
Specialist, you will be responsible for day-to-day training and support
activities related to Wiley’s BMIS data warehouse.
Responsibilities include course development, scheduling, and delivery
of training sessions for BIS products and services. In addition, you will provide front-line
support assistance for BIS products. You will also manage aspects
of the BIS operations (issues system management, support site uploads
and maintenance).
Requirements
- Bachelor’s degree preferable.
- 1-3 years experience in Training and Support related to a large-scale systems project.
- Strong hands-on working knowledge in Data Warehouse
and Business Intelligence concepts, as well as general systems/training
documentation and standards.
- Extensive experience/skills in Microsoft Office
products, as well as Access, Visio, and MS Project. Advanced
skills in Microsoft PowerPoint.
- Strong verbal and written communication skills.
- Ability to establish and maintain strong working relationships with various global colleagues.
- Highly organized and able to multi-task.
To Apply
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