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Senior Analytics Consultant, WebTrends, Portland, OR
Senior Analytics Consultant - Portland, OR
Reference Number
00116
Job Description
WebTrends is the leader in web analytics.
Consultants in our Strategic Services group work directly with clients
and with senior members of the consulting group as part of a consulting
team responsible for helping our customers extract as much valuable
insight from their WebTrends solution as possible. Strategic Services
Consultants provide value during customer implementation by developing
customer-specific measurement strategies, ensuring that our customers
are "measuring what matters" and that their WebTrends solution
addresses the business questions at hand.
Additionally, Strategic Services Consultants provide value during the
"active customer" phase of the customer lifecycle by providing in-depth
analysis of and insight into online customer behavior, complete with
detailed, actionable recommendations for optimizing site conversion
performance and marketing program performance. Areas of consultancy
include site conversion optimization, linear process optimization
(shopping carts, checking account applications), template design
optimization, campaign performance optimization, search performance
optimization, and more.
The Senior Analytics Consultant is assigned to several projects
simultaneously, providing analysis and interpretation support to other
Consultants and consulting directly to clients.
Primary Responsibilities
- Formal training and curriculum development skill helpful but not required
- Manage or participate in several engagements at one time
- Gather customer business objectives and help customers identify key measures and reports for measuring their success
- Create online business performance measurement strategies that align
WebTrends technologies and solutions with customer business need
- Perform analysis and interpretation visitor behavior data as relates
to site conversion performance and marketing program performance
- Create detailed, specific, actionable recommendations related to site
design, process design, marketing strategies and tactics
- Create business cases illustrating the value of your proposed changes by estimating ROI from changes to be made
- Create and deliver high-impact presentations summarizing your analysis, findings, recommendations, and estimated ROI
- Provide customer-specific training to ensure adoption and minimize customer time to value
Required Skills/Education
- Bachelors degree required. Special consideration given for MBA.
- 2 to 3 years in a professional consulting, e-business, online marketing, or similar environment
- Experience with web design, content management, or web analytics technologies
- Success in driving site performance improvements through data analysis
- Special consideration given for experience in usability consulting
- Data-mining and/or relational database experience beneficial
- Must be able distill complex data into accessible concepts and communicate clearly
- Must be confident and self-directed
- Must be driven to solve problems
Interaction
This position is a customer-facing position. Ability to develop and
maintain strong relationships with customers is required. Ability to
understand customer requirements and our products and then combine and
translate that information into increased customer success is critical
to your success.
This position operates in a team-oriented environment. As a result, the
candidate must build and maintain strong and effective working
relationships internally with other consultants, the sales team, sales
engineers, the account management team, product management, customer
support and product marketing.
Working Conditions
This position is located in a high rise in downtown Portland. Travel requirements will vary but may be as much as 30%.
We offer an exceptional working environment, salary commensurate with experience and an incredible benefits package.
Job Location: Portland, OR, US.
Position Type: Full-Time/Regular
Salary Range: Dependent on experience
To Apply:
Send your resume and cover letter to mailto:recruiting@webtrends.com?Subject=Senior Analytics Consultant - Portland, OR - Reference 00116.
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