Application Engineers, Instantis, Santa Clara, CA

The position reports to the Director of Services.

Specific Accountabilities:

• Manage requirements, design, development and delivery of extensions,
  customizations to on-demand application
• Proactively communicate with Engagement managers, Business analysts
  and customer contacts.
• Understand deployment architecture and deploy solutions.
• Manage development and delivery through junior team members
  on-site/off-shore.

Desirable Experience:

• 3-5 years experience in web-based business application development.
• Experience installing and supporting Java applications with database
  backend required.
• Proficiency in scripting languages, web tools and Databases.
• Ability to do hands-on role and provide leadership to technical team
  members.
• Ability to troubleshoot and solve problems independently, effectively
  leveraging provided tools.
• Experience with source code management systems.
• Ability to work with QA and Engineering to solve customer issues in a
  timely manner.
• Knowledge of hosted application delivery desirable.
• Technical Skills: JSP/ASP, Javascript, PERL, Shell scripting, SQL.

We will not be able to sponsor H1-B/work permits at this point.

Engagement Manager, Instantis, Santa Clara, CA

Summary: The Engagement Manager is a critical customer facing position responsible for successful deployment and roll-out of EnterpriseTrack™ software for our top-tier customers. This position requires exceptional communication skills, ability to grasp customer business needs and translate these into configuration settings of the EnterpriseTrack™ software, successfully project manage the deployment, and ultimately make the customer successful with our software.

Responsibilities:

• Manage customer deployments and on-going relationship with customers
• Understand customer requirements and configure on-demand application
• Proactively communicate with customers
• Manage commercial terms on services deliverables
• Be the Customer champion within the company

 Qualifications:

• 10 plus years experience in an enterprise application deployment
• Experience with customer project or account management
• Experience with portfolio management applications desired
• Excellent interpersonal skills to effectively build long-term relationships
• Ability to explain technical information to functional users
• Ability to learn customer business process quickly and articulate
• Ability to effectively track customer service requests, document issues and resolutions
• Knowledge of hosted application delivery desirable
• Technical Skills: Project Management Applications, SQL
  

Engineering Manager, Instantis, Santa Clara, CA

Summary: The Engineering Manager is responsible for leading a team of developers (local and offshore) and play a critical role in the technical design, development and testing of our product. A successful candidate has a strong technical background, excellent communication skills and will be extremely motivated.

Responsibilities:

• Primary designer, planner and project manager for adding features to Instantis EnterpriseTrack(TM) product
• Work closely with the Product Management to define features and create requirement documents
• Willingness to take a hands-on approach to work when necessary
• Provide high level design of the new features to off-shore project leads
• Create and/or review design documentation and ensure that the design adheres to the design goals and overall architecture of the product
• Perform code reviews and provide feedback to off-shore project leads
• Ensure that the code adheres to the coding standards
• Work on a day to day basis with project leads in providing them technical guidance and mentorship
• Take end-to-end ownership to ensure that the feature functionality is complete as per the requirements from Product Management
• Take end-to-end ownership for the quality of the features delivered
• Expected to jump in and do coding and bug fixing as needed
• Assist the Support and Sales teams with the investigation and resolution of customer issues.
• Perform code reviews of changes done by the professional services engineering team

 Qualifications:

• Bachelor's degree in Engineering or Computer Science required. Master's preferred
• Must have 2 plus years of managing software development efforts with demonstrated track record of successfully delivering releases of enterprise software product
• Must have 7 plus years of software development experience in Enterprise Software or Internet Applications
• Must have experience managing off-shore software development team
• Must have Skills: Java/C++, JDBC, Servlets, HTML, Javascript, XML, SQL, Oracle
• Should be a quick learner. Be able to quickly acquire deep architectural and technical understanding of the product
• Excellent project management skills, time management skills, effective planning, management and control of projects
• Strong experience with software development lifecycle

To Apply: http://www.instantis.com/company/careers.html

Engineer Developer/Lead, Instantis, Santa Clara, CA

Summary: The Professional Services engineer is responsible for engineering activities relating to delivery of extensions, integrations, and customizations to EnterpriseTrack™. The key skills required are extraction of specific requirements from customers, creation of a design, and performing the development tasks - either individually or through a team. The key outcome should be the successful and stable delivery of the capability to the customer so it is usable, meets the requirements, is robust, scalable and maintainable.

Responsibilities:

• Manage requirements, design, development and delivery of extensions, customizations to on-demand applications
• Proactively communicate with Engagement managers, Business analysts and customer contacts
• Understand deployment architecture and deploy solutions
• Manage development and delivery through junior team members on-site and off-shore

Qualifications:

• Bachelor’s degree required 
• Must have 3-5 years experience in web-based business application development
• Must have experience installing and supporting Java applications with database backend required
• Must be proficient in scripting languages, web tools and Databases
• Must be hands-on and provide leadership to technical team members
• Must be able to troubleshoot and solve problems independently, effectively leveraging provided tools
• Experience with source code management systems a plus
• Ability to work with QA and Engineering to solve customer issues in a timely manner
• Knowledge of hosted application delivery desirable
• Technical Skills: JSP/ASP, Java Script, PERL, Shell scripting, SQL