Requisition No. 2852BR
Title: Risk Analyst
Job Description: At First Data, we make buying and selling easier. It
is that simple. Many of you do business with First Data everyday,
although you may not realize it. Whether you’re writing a check
at the gas station, using your ATM/debit card to pay for groceries,
buying a book online, getting cash out of an ATM, paying for dinner
with your credit card or using a gift card to purchase something
special, chances are your transaction is moved quickly and securely by
First Data. Across the total payments spectrum, we're the company that
provides innovative payment solutions for merchants and financial
institutions around the world.
The Risk Analyst will manage a client portfolio, with the added
responsibility of reducing the net cost of check acceptance. The
Analyst is responsible for maintaining high levels of customer service
through data analytics, creating and implementing statistical business
models and rule sets, developing and delivering presentations to
internal executive-level management and supporting sales and service
activities within the organization through analysis and training. The
Risk Analyst will proactively develop business improvement strategies
for various initiatives and risk management processes.
Candidate Requirements: Bachelor's degree in business, finance or
equivalent required. Minimum of 2 years experience in business, finance
or IT role. Strong analytical abilities. Good organization, planning
and problem solving skills. Proficiency in data base, MS Excel (incl.
formulas and macros), and related computer programs. Ability to present
complex, technical information to internal management. Work experience
in the financial arena such as with checks/payments is preferred.
All Possible Work Locations: USA-TX-HOUSTON
Primary Work Site: Building Address 5251 Westheimer, Houston, TX
Functional Area: Finance and Accounting
Shift Type: Days
Hours per Week: 40
Work Days: Monday - Friday
Posting Currency: USD
Posting Range $42100 - $66700
To Apply, Click Here
Quality Leader, First Data, Staten, NY
Title: Quality Leader
Job Description Clients experience real business value from First
Data’s global reach, unmatched scope of solutions and strong
focus on service excellence. Whether it’s credit, debit, checks
or electronic payments, we partner with businesses, governments, and
financial institutions to deliver competitiveness, efficiency and peace
of mind. From point-of-sale to point-of settlement, virtually every
type of electronic payment transaction worldwide is enabled by First
Data. We manage your business risk by securing and verifying payments
accurately, reliably and quickly. Around the world and around the
corner, First Data powers purchasing. Credit card, check or electronic
payments are secured and processed by our global infrastructure to
minimize risk and satisfy customers.
Job Duties:
Quality Leaders will be focused on all aspects of Quality within
REMITCO Operations. The primary focus is on optimizing the processes,
workflow, and communication/partnership with leadership teams across
the network.
They will manage the overall internal relationship, tracking analysis
and reporting with respect to quality control and compliance for all
clients. They will oversee the inspections, prepare documentation and
interpret basic analytical data. They will provide guidance and
direction to meet operational quality standards as needed to meet
business goals and objectives.
They will supervise Quality Inspectors tasked with gathering Outgoing
Quality Level Data. They will ensure the Quality Inspectors are
productive and are meeting internal sampling requirements and external
service level agreements. This position is ultimately responsible for
overall performance of their direct reports in their assigned facility.
They are a key participant in the deployment of REMITCO’s Quality
infrastructure. They will also be in charge of evaluating the
effectiveness of the Quality Inspectors and the Quality program within
Remitco. They will work closely with the Site Leadership and Quality
Director to ensure that quality performance is within acceptable
levels.
Candidate Requirements:
3 to 5 years related operational work experience.
Pervious supervisory experience is preferred.
Must show strong initiative; work independently and with little or no supervision.
Analytical skills required to review quality data and identify opportunities for improvement.
Must possess high level of problem solving skills.
Must possess excellent oral and written communication skills.
Ability to handle multiple projects.
Flexibility to adapt to constant system, client, and product changes and/or enhancements.
Ability to effectively partner with site operations management and our clients.
Ability to make independent decisions and provide a leadership role with respect to quality and compliance.
Experience evaluating and implementing quality improvement processes.
Demonstrated success in managing a diverse team of individuals (preferred).
Proficiency in Microsoft Office and other process improvement software.
All Possible Work Locations USA-NY-STATEN ISLAND
Primary Work Site: Building Address 1150 South Ave Staten Island, NY 10314
Functional Area: Quality/Process Improvement
Shift Type: Varied
Hours per Week: 40
Work Days: MONDAY - FRIDAY
Posting Currency: USD
Posting Range $42100 - $66700
To Apply, Click Here
Director - Business Analysis, First Data, Melville, NY
Requisition No. 3603BR
Title: Director - Business Analysis
Job Description: The Merchant Services Business Analyst (BA) is
responsible for requirements development and requirements management.
Specifically, the Business Analyst is responsible for
• Eliciting, analyzing, validating and documenting business,
organizational and/or operational requirements and user test cases
• Supporting prioritization of requirements (scope)
• Liaison to technical areas to support translation of requirements
• Participating in design review for proposed technical solutions to ensure requirements correctly understood
• Coordinating capture of applicable test cases that support requirements
• Reviewing test results from a requirements traceability perspective
• Ensuring traceability through build-test-deployment
• Supporting requirements change management(Amendments)
The BA will work with the business partners and / or client to translate concept into Requirements.
The BA may participate in all phases or portions of the project to
ensure the integrity of the requirements is maintained (requirements
development and change control).
Although this position does not have direct budget responsibility, the
BA may be responsible for managing certain phases of a project within
assigned budget specifications.
Candidate Requirements: Solid analytical, problem solving and
negotiating skills. Superior communication skills and the ability to
present succinctly in a variety of communication settings and styles.
Experience in facilitating requirements through various methodologies
(Focus Groups, Joint Application design (JAD) Sessions, Surveys,
Interviews, Observation and Scenario Building). Ability to translate
business / client requirements into standard format (Requirements
Traceability Matrix – RTM). Proven change control/management
experience. Demonstrated skill to "think outside the box". Proven
problem solving skills from assessment to solution selection. Ability
to identify alternatives and contingency planning. Capacity to embrace
change and quickly adapt (changes in direction and priority). Thrive in
a fast paced, dynamic environment. Ability to handle multiple projects
and assignments. Knowledge of the various First Data platforms,
products, and general software development processes preferred. PC
skills are required (i.e., MS Word, PowerPoint, Visio, Excel and
collaboration software). Experience working in a large scale
organization desired.
All Possible Work Locations: USA-NY-MELVILLE
Primary Work Site Building: Address 1307 Walt Whitman Drive
Functional Area: Project Management Organizatio
Shift Type: Days
Hours per Week 40
Work Days: Monday - Friday
Posting Currency: USD
Posting Range $62700 - $101000
To Apply, Click Here
