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Credit Policy and Risk Analyst, HSBC, Brandon, FL


Credit Policy and Risk Analyst

Requisition ID  75899 

Full/Part Time  Full-time 

Primary Location  FL-Brandon 

Other Locations

Job Description

Make the Right Move and join a winning team! Build your career with us. HSBC - North America is a part of HSBC Group, one of the largest banking and financial service organizations in the world. Our domestic strength and extensive global network provides our employees with the best of both worlds - the friendliness of a local organization and the resources of a worldwide network - for diverse experiences and challenging career opportunities.

As a Credit Policy Risk Analyst, you will be responsible for one, or a combination of, the following three functions: Segmentation and Collection Strategy - gather customer behavior data from a wide variety of data sources, utilizing statistical modeling tools to identify actionable insights for improvement. Segment customers into appropriate risk levels and recommend suitable collection treatments (strategies). Design and test the effectiveness of new collections strategies and quantify the impact to bottom line. Interface with operations management on a regular basis to highlight observations on portfolio trends and progress on ongoing collection initiatives.

Data Infrastructure - develop a detailed understanding of interactions between various data sources and their relevance in problem solving and analysis. Work within a cross-functional team to design, develop and support a reliable “one-stop shopping” source for operational data. Develop, test, and deploy new datasets and variables that enhance analytical efforts. Optimization, Simulation and Modeling - apply operations research, mathematical modeling and process re-engineering techniques to solve business problems and make better decisions. Develop optimization models to improve scheduling, dialer operations and recovery operations. Build Arena simulation models to determine the impact of internal and external (macro economic) factors on business performance and operational requirements.

Basic Qualifications:

• MBA or M.S. in Engineering, Statistics, Econometrics, Mathematics or other analytical discipline

• Ability to present analyses in a clear, concise, and convincing manner through oral and written presentations on a frequent basis

• Knowledge of analytical principles and methods such as: descriptive and inferential statistics, probability theory, time series analysis, regression, experimental design, and decision tree methods (CHAID, C&RT)

• At a minimum, basic programming skills and a desire to learn and use SAS is required

• Ability to extract and manipulate large datasets using SAS in a mainframe and PC environment is a strong plus

• Proficiency with Microsoft Office (Excel, PowerPoint, Word)

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Business Information Analyst,HSBC, Elmhurst, IL


Business Information  Analyst

Requisition ID  75847 

Full/Part Time  Full-time 

Primary Location  IL-Elmhurst 

Other Locations 

Job Description

Make the right move and join a winning team! Build your career with us. HSBC North America is part of HSBC Group, one of the largest banking and financial service organizations of the world. Our domestic strength and extensive Global network provides our employees with the best of both worlds-the friendliness of a local organization and the resources of a worldwide network-for diverse experience and challenging opportunities.

Develop a variety of profiles, queries, or reports using statistical analysis or other software application packages, business unit databases, or mainframe systems to assist end-users, or clients of a business unit, in analysis activities. Maintains and adds data to existing profiles to maintain historical archives. Support end-users, clients, or other members of the department by manipulating various data for quantitative research projects. Conducts research projects to clarify and develop user needs. Meet with end-users, or clients of a business unit, to discuss projects requiring the extraction or manipulation of data stored in organization databases or mainframe systems. Clarifies, and confirms the specifications. Offer additional suggestions or alternatives to assist the end-user or client in obtaining data in the most expedient time frame. Ensure consensus with the end-user, or client of the business unit, on necessary specifications.

Independently assumes general research and computer programming projects for assigned department. Serve as a team leader of small to medium project teams. Develops, tests, and writes moderate to difficult complex application programs, queries, or profiles according to the specifications as required. Modify existing programs as necessary to meet the needs of the end-user, or client of the business unit. Maintain data marts. Modify data marts as necessary to meet the needs of the end-user, client, or department. Prepares data according to the needs of the end-users, client, or department including the provision of downloads of the information for the end-user or client to further use in developing complex reports which require data manipulation and analysis.

Develop charts or other visual aids to assist in understanding the data. Implement tracking devices for evaluating progress of meeting project goals and objectives. Builds dialer download profiles as required. Builds or maps tracker profiles as required. Performs maintenance of generated programs, queries, and profiles to ensure organizational computer systems operate in an efficient manner. Receive “raw data” from outside sources. Manipulate data to input into database. Use data according to the needs of the business unit or outside client. Works with members of Technology Services on a variety of issues and projects as mutually needed. Submit data marts to Technology Services for implementation into data warehouse. Perform other duties as assigned.

Basic Qualifications:

• Bachelor’s degree in mathematics, statistics, finance, economics, related field or equivalent experience

• One year proven statistical analysis and/or MIS experience, or equivalent

• Knowledge and understanding of financial services preferred

• Strong organizational, analytical, problem-solving, verbal and written communication skills

• Knowledge of segmentation, targeting, optimization, and life cycle management required

• Proficiency with personal computers as well as pertinent mainframe systems and software packages

• A complete understanding of Base SAS software, certification preferred

• Proficient in importing / exporting data sets, combining data sets, able to identify and correct SAS programming logic errors, able to develop detail and summary reports

• Excellent capacity for understanding the broader context of a problem and communicating extremely effectively

• Proficient with standard office productivity tools such as Excel, PowerPoint, and Word

• Ability to successfully work within a team environment

• Self-starter that takes the ownership and initiative to deliver high-quality results

• Eligible to work in the United States   

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Senior Credit Policy and Risk Analyst, HSBC, Elmhurst, IL


Senior Credit Policy and Risk  Analyst

Requisition ID  75850 

Full/Part Time  Full-time 

Primary Location  IL-Elmhurst 

Other Locations 

Job Description

Make the Right Move and join a winning team! Build your career with us. HSBC - North America is a part of HSBC Group, one of the largest banking and financial service organizations in the world. Our domestic strength and extensive global network provides our employees with the best of both worlds - the friendliness of a local organization and the resources of a worldwide network - for diverse experiences and challenging career opportunities.

Provides support for large and/or complex credit policy, risk and/or marketing projects requiring advanced analytical, quantitative and technical skills. Develops and recommends credit-related policies as appropriate. Conduct complex research projects and/or statistical models related to customers of business unit(s) supported to include project design, data collection, analysis, and summary of findings, recommendations and presentation of results. Monitor and evaluate performance of credit support systems utilizing internal or external scoring, management software packages or programs to aid in managing account acquisition and portfolio management. Conduct studies of customer groups and product types and develop computer-based models for projections (i.e. delinquency and charge-off, cost and profitability, new account acquisition, credit limit setting, credit support system performance and account management). Gather and analyze economic and other data to determine impact on business operations, as appropriate. Design and write mainframe and PC programs for statistical analysis of portfolio performance, which may include developmental and production mainframe programs. Evaluate and implement internal and external credit scoring models using both traditional and other advanced predictive technologies.

Use segmentation and optimization tools in strategy development. Manage projects to develop recommendations for credit policy, credit support systems, bulk acquisitions, new merchant program structures, profitability/pricing for accounts and portfolios and provide revenue, cost, and delinquency and loss forecasts. Responsible for ensuring that account acquisition or account management systems are operating efficiently. Code, test, program and implement new policy changes for account acquisition or account management systems. Train, provide direction to and review the work of less experienced analysts and/or special project teams, as necessary. Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events. Complete other related duties as assigned and support the Company’s Diversity programs.

Basic Qualifications:

Bachelor’s degree in mathematics, STATISTICS, finance, economics, related field or equivalent experience; Master’s degree preferred

Three years proven statistical analysis and/or MIS experience, or equivalent, Knowledge and understanding of financial services preferred

Strong organizational, analytical, problem-solving, project management and verbal and written communication skills

Proficiency with personal computers as well as pertinent mainframe systems and software packages; Strong programming skills to include knowledge of statistical programs (i.e. SAS, SAP) and/or advanced database programs

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