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Open Positions at Palisade Corporation,
Ithaca, NY
Palisade
Corporation is located outside of Ithaca, New York in
the heart of the beautiful Finger Lakes Region. Ithaca is the home of Cornell University
and Ithaca College with
a wide variety of cultural and entertainment options. A beautiful area,
a low cost of living, and a challenging yet relaxed work environment
make Palisade a great place to start or continue your career.
Positions Currently
Available in Ithaca, NY:
»
Technical
Support Representative
» Quality
Assurance Analyst
- Answer customer questions via telephone or
email about Palisade software
- Communicate technical solutions or concepts to
non-technical customers
- Identify and report to Quality Assurance
department any bugs that may come up
- Assist customers with error messages, software
operational questions, and basic Excel modeling issues
- Check and respond to user questions posted on
online web forum.
- Degree in statistics, computer science, or
similar quantitative field.
- Experience with all aspects of Microsoft Excel.
- Experience in customer service.
- Good communication and interpersonal skills.
- Willingness to help in whatever capacity
needed.
- Good organizational skills.
Personnel
Palisade Corporation
798 Cascadilla Street
Ithaca, NY 14850 USA
Or email to: personnel@palisade.com
[No Phone Calls Please]
- Test all aspects of Palisade's software
products to help ensure the highest levels of quality
- Work with non-technical people to investigate
and report defects
- Proofread brochures, newsletters, and other
corporate communication for accuracy, spelling, etc.
- Background in testing commercial software
applications
- Experience with tools for defect tracking, test
automation, code coverage, and profiling
- Programming experience on the Windows platform,
including VBA
- Ability to work with individuals from other
departments (software development, product support, marketing)
- Familiarity with statistical methods
Personnel
Palisade Corporation
798 Cascadilla Street
Ithaca, NY 14850 USA
Or email to: personnel@palisade.com
[No Phone Calls Please]
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